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Privacy Policy
Your personal information is gathered, used, and disclosed when you browse or buy at https://smaketsolutions.com (the “Site”) in accordance with the guidelines of this Privacy Policy.
PERSONAL INFORMATION WE COLLECT
We also track the web pages or products you view while on the Site, the websites, or search terms that brought you there. When you use the Site, We automatically gather certain data about your device, such as the type of web browser you are using, your IP address, the time zone, and some already-installed cookies. How do you use the website? This automatically gathered data is what we refer to as “Device Information.”
We utilize the following technologies to obtain Device Information:
- Cookies: Data files downloaded to your computer or other devices typically include a personal identification number.
- Log files: These files keep track of actions on the Site and collect data such as your IP address, browser type, ISP, referring/exit pages, date, and time.
- Web beacons, tags, and pixels are digital objects that store information about how you use a website.
When you make or attempt to purchase through the Site, we also receive information from you, such as your name, billing address, shipping address, payment information (we don’t keep track of payment card information), contact information, and email address.
This data is referred to as “Order Information” by us.
This privacy statement refers to Device Information and Order Information as “Personal Information.”
USE OF CUSTOMER INFORMATION
We may use and manage your customer information for the following reasons, if necessary, for the use, subscription, or purchase of the Service and our goods, as well as any other information you freely submit:
- To conduct our business and support our efforts to deliver, maintain, and enhance the Service;
- To send notifications and information in support of Smaket requests, such as administrative messages, receipts, and reminders;
- To contact you about the newest goods, services, deals, and information provided by Smaket Solutions and its chosen partners; to give you news and information about the Service;
- To offer options on the use of our information that is appropriate for You;
- To give a transparent and detailed justification of how we utilize the data;
- In order to improve service quality, create a promotion, or provide you with a method to compare business practices with other users, the Service may combine Your account’s uploaded, non-personal data with the data of other users to prevent You from being recognized.
- Obtaining and gathering customer information and storing such information on a Smaket-owned electronic system;
- To examine and handle Your request in connection with the Service;
- To ascertain and validate Your identity and history;
- To improve communication between our company and the client;
- To complete Your payment transaction for the Service;
- To respond to Your inquiries, grievances, or remarks;
- Coordinate the Customer’s involvement in a Smaket event or activity;
- Process and examine customer data, including market research, whether carried out by Smaket or other parties;
- To show, publish, and allow access to Customer Information for License Holders, Business Partners, and Service Providers, Subsidiaries, Affiliates, Related Companies,
- To look into and stop fraud or other unlawful activity;
- To carry out internal tasks, including internal audits, compliance checks, and other internal security measures; other legitimate Smaket business endeavors; and other objectives that will be made known to you in relation to the Service.
Customers’ locations and transaction histories may be utilized as non-personal information to create statistical statistics on the general purchasing patterns of the population to which the Customer belongs to improve services.
Cookies
We insert a “cookie”—a text file—into Your computer’s or another device’s browser files. The cookie itself does not include personal data. Still, it does allow us to connect how You use our website(s) and services to the details you deliberately and intentionally give us about yourself. We track user trends and preferences using cookies (as described above: Information We Gather and Track – Tracking).
Additionally, our third-party tracking services (Google Analytics, Drip, Webinar Jam, Calendly, and Get Feedback) may set cookies on your device for us to gather information about your interests. These third parties’ websites detail their methods to collect IP addresses, cookie identifiers, website activity, and other information.
You can reject cookies by turning off cookies in your browser. If your browser is configured to notify you before accepting cookies, you will get a notification for each cookie. To browse the public areas of our website(s), you do not need to have cookies enabled, but in order to utilize our services, cookies are required. Please be aware that cookies can track all activities once installed on your computer. Regularly “cleaning” cookies from Your computers may help you keep your information private.
Protection of the Information
Commercially obtainable security measures have been put in place by us to protect. We securely save your data and personal information in order to provide data storage for our services. Among the security measures are:
- A version of the HTTP transportation protocol that is secure and encrypted
- IP-based firewall whitelist for all direct database access and anonymization of credentials
- the storage of each user’s data in a separate silo
- Using anonymous passwords
We cannot, however, guarantee that any information You give us will be free from unauthorized entry that might lead to it being accessed, disclosed, changed, or deleted since our services use the Internet. Additionally, we cannot guarantee that other technological problems, such as software coding faults, won’t lead to the accidental disclosure, modification, or destruction of Your information.
Your password is under your control, so be sure it’s strong and safe. Also, remember that conversations made over email, instant messaging, and similar channels with other users and us are not secured, making them potentially susceptible. Please be sure you have a sufficient backup of all your data.
As a result, we won’t be held accountable or responsible for any invasion of privacy, information disclosure, injury, damage, or loss brought on by unapproved access to or revelation of any information You’ve given us or transferred over or to our services. You can find additional restrictions on our liability in our Terms and Conditions of Use for the Service you are using.
Smaket will promptly notify the affected users of the incident; (ii) investigate the incident and give the affected users detailed information about it; and (iii) take prompt action to address the vulnerability if it turns out that Your personal information stored on equipment or in facilities controlled or managed by Smaket has been unlawfully accessed, misused, or exposed.
Data Retention and Removal
We retain the personal data you provide us and the information we get from our websites and other commercial activities for five years after you cease using our services or products. However, if you advise us in line with our applicable Terms and Conditions of Use that you no longer wish to use a service, or if we stop providing our Service to You, we will deactivate your profile and related information so that it is no longer easily available to others or You (s).
Following termination, we won’t use Your personal information unless it’s necessary to comply with legal or regulatory obligations, enforce this privacy statement and/or our terms and conditions of use, or resolve disputes between You and third parties. We will continue to utilize the tracking information gathered from Your use of our services and visits to our website(s) for the objectives mentioned above in this privacy statement.
You can request that we remove your data from our systems anytime by contacting us. If you do, we will discontinue offering any more services and do so through permanent anonymization. Please note that this only applies to personal information that is kept on our systems or the systems of our suppliers that are under our control; it will not, therefore, result in the deletion of any personal information that you might have shared with others who have used our products or services and may have been kept elsewhere.
Amendments
Smaket reserves the right to modify this privacy statement. If we make any significant changes to this Privacy Policy, we will post a notice of those changes on our website(s) and/or email You to let you know. For updates, please frequently read and review the Privacy Policy on the website and/or application.
This will be expressly stated in the notification if the change(s) we make results in the introduction of the use of Your personal information that is at odds with the most recent version of this policy. You acknowledge that your only option if any alteration or change is unsatisfactory is to stop using our Service (s).
You acknowledge and agree that the terms and conditions of the updated or amended Privacy Policy will apply to all uses by You, which shall apply until we post a modified or new Privacy Policy, and that your continued use of the Service following our posting of a change and/or a modified or new privacy policy on our website(s) will constitute Your binding acceptance of same.
Please send any inquiries regarding our privacy statement to our customer service team at info@smaketsolutions.com.
